--- title: Fulfillment Hub USA – How to Multi Item Batch (MIB) Pick in ShipHero description: This is how Fulfillment Hub USA uses Multi Item Batch Picking in ShipHero to pick multiple orders efficiently, keep items separated in totes, and speed up the packing and shipping process. --- [Skip to content](https://knowledgebase.fulfillmenthubusa.com/fulfillment-hub-usa-how-to-multi-item-batch-mib-pick-in-shiphero#main-content) English Show submenu for translations ![FHU-LOGO-DESKTOP.png\]](https://knowledgebase.fulfillmenthubusa.com/hs-fs/hubfs/FHU-LOGO-DESKTOP.png?height=43&name=FHU-LOGO-DESKTOP.png) Open main navigation Close main navigation - English Show submenu for translations - Go to fulfillmenthubusa.com Go to fulfillmenthubusa.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Fulfillment Hub USA Knowledge Base](https://knowledgebase.fulfillmenthubusa.com/?hsLang=en) 2. [Platform User Guides](https://knowledgebase.fulfillmenthubusa.com/platform-user-guides?hsLang=en) # Fulfillment Hub USA – How to Multi Item Batch (MIB) Pick in ShipHero The **Multi-Item Batch (MIB)** function in ShipHero lets you pick **multiple orders at once**, placing each order’s items directly into its own **tote**. This workflow: - Keeps orders separated while you pick - Reduces time spent sorting items before packing - Minimizes the risk of mixing products between orders --- #### 1. Starting a Multi-Item Batch 1. Log in to the **ShipHero Mobile App**. 2. From the dashboard, tap **Multi Item Batch**. - Or open the **Hamburger menu (☰)** → **Orders** → **Multi Item Batch Picking**. **IMAGE 1 – ShipHero Mobile dashboard / menu with Multi Item Batch option** > ![](https://software-help.shiphero.com/hc/article_attachments/17925823415693) --- #### 2. Choose the Number of Totes (Orders) Each **tote** represents **one order** in the batch. 1. On the MIB screen, select how many totes you want to use. - Example: choosing **25 totes** tells ShipHero you want to pick **25 orders** in this batch. 2. ShipHero will then **generate the batch** and build the picklist based on those orders. **IMAGE 2 – Tote selection and batch creation** > ![](https://software-help.shiphero.com/hc/article_attachments/17925981893133) --- #### 3. Picking Items into Totes ShipHero will guide you through each location and SKU needed for the batch. For each pick: 1. Go to the **location** shown on the screen. 2. **Scan the item**. 3. **Scan a tote**. 4. Place the item in that tote. 5. **Scan the tote again** to confirm placement. As you continue: - If the order for that tote needs another item, the app will prompt you to put that new item into the **same tote**. - If the item belongs to a **new order**, ShipHero will ask you to scan a **tote that isn’t yet in use**. If something goes wrong: - Scanning a **tote already in use** when a new tote is required will trigger an **error message**. - Scanning the **wrong item** will also show an error pop-up. **IMAGE 3 – Picking screen (scan item, scan tote, error if wrong)** > ![](https://software-help.shiphero.com/hc/article_attachments/17926066732173) --- #### 4. Reporting Issues & Tracking Progress If you run into a problem (e.g., the system shows quantity at a location, but the bin is empty): 1. Tap the **item** on the pick screen. 2. Select **Report Issue** to log the problem for inventory review. Pickers can also track their overall progress: - Tap **Progress** in the upper-right of the picklist. - This view shows: - How many **orders** are in the batch - Which **totes** are currently in use - How many **items** are left to pick **IMAGE 4 – Item “Report Issue” and Progress overview** > ![](https://software-help.shiphero.com/hc/article_attachments/17926363299213) --- #### 5. Completing the Batch & Default Settings When all items in the batch are picked: 1. Tap **Complete** to finish the batch. 2. You can immediately start a **new batch** by choosing a new number of totes. You can also configure a **default batch size**: - Go to **My Account \> Settings \> App Settings**. - Set a default quantity for **Multi Item Batch** so pickers don’t need to choose it every time. If MIB feels slow: - Check the **Replenishment Report** to be sure inventory is in **pickable locations**; low or missing stock in forward pick bins can slow down the process. - For more details, refer to the **Replenishment** documentation in ShipHero. **IMAGE 5 – App Settings / batch default or completion state** > ![](https://software-help.shiphero.com/hc/article_attachments/5160352367117)   - [FAQs](https://knowledgebase.fulfillmenthubusa.com/faqs?hsLang=en) - [Troubleshooting](https://knowledgebase.fulfillmenthubusa.com/troubleshooting?hsLang=en) - [General](https://knowledgebase.fulfillmenthubusa.com/general?hsLang=en) - [Reports](https://knowledgebase.fulfillmenthubusa.com/reports?hsLang=en) - [Integrations](https://knowledgebase.fulfillmenthubusa.com/integrations?hsLang=en) - [Return Management](https://knowledgebase.fulfillmenthubusa.com/return-management?hsLang=en) - [Store Integration](https://knowledgebase.fulfillmenthubusa.com/store-integration?hsLang=en) - [Platform User Guides](https://knowledgebase.fulfillmenthubusa.com/platform-user-guides?hsLang=en) - [Inventory Management](https://knowledgebase.fulfillmenthubusa.com/inventory-management?hsLang=en) - [Order Management](https://knowledgebase.fulfillmenthubusa.com/order-management?hsLang=en) [![Chill listening crop-3](https://knowledgebase.fulfillmenthubusa.com/hs-fs/hubfs/FHU_big_scaled-05.png?width=56&height=24&name=FHU_big_scaled-05.png "Chill listening crop-3")](https://fulfillmenthubusa.com) Reach out, if you need more information. 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