Order Management

• Adding Attachments to Customer Orders
• How Fulfillment Hub USA Uses Purchase Order Statuses (ShipHero WMS)
• CSV Order Upload
• Fraud Holds
• How Can I View All Orders That Need to Ship?
• How to Create a Custom Order Status
• How to Create a Manual Order
• How to Display Order Holds on the Dashboard
• How to Edit an Address On an Order
• How to Edit Products on an Order in ShipHero
• How to Manage Order Address Holds
• How to Manage Orders with Tags
• How to Merge Orders
• How to Reset a Canceled Order
• How to Set Up Email Notifications for Orders
• How to Short-Ship Orders (Allow Partial Shipments)
• How to Use "Email Customer" in Order Details Page
• How to Use Allocation Priority on Orders
• I can't ship because "SKU XXX is in the order but doesn't have a record in your warehouse"
• Managing Holds on Orders
• Operator Holds
• Orders are flagged "Partially Fulfilled" in ShipHero, but "Fulfilled" in Shopify
• Payment Holds
• What can I change on an Order that has an Order Lock?
• What is an Order Lock?
• What is Drop Shipping?
• Why did an older order ship before a new one?
• Why didn't I receive my email notification?
• Why does the Order History Show Repeated Address Updates?
• Why is my order "Ready to Ship: No"?
• Why is this Shopify Order on a "Payment Hold" when it was Paid by Money Order?