--- title: How to Create a Manual Order description: Follow these steps to manually create a single order. On app.shiphero.com, navigate to My Account > CSV Management. (If you are a 3PL, complete this in your customer’s ShipHero account.) From the drop --- [Skip to content](https://knowledgebase.fulfillmenthubusa.com/how-to-create-a-manual-order#main-content) English Show submenu for translations ![FHU-LOGO-DESKTOP.png\]](https://knowledgebase.fulfillmenthubusa.com/hs-fs/hubfs/FHU-LOGO-DESKTOP.png?height=43&name=FHU-LOGO-DESKTOP.png) Open main navigation Close main navigation - English Show submenu for translations - Go to fulfillmenthubusa.com Go to fulfillmenthubusa.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Fulfillment Hub USA Knowledge Base](https://knowledgebase.fulfillmenthubusa.com/?hsLang=en) 2. [Platform User Guides](https://knowledgebase.fulfillmenthubusa.com/platform-user-guides?hsLang=en) # How to Create a Manual Order Follow these steps to manually create a single order. 1. On [app.shiphero.com](https://app.shiphero.com/), navigate to **Orders \> Create** **an Order**. (If you are a 3PL, complete this in your customer’s ShipHero account.) 2. Select the correct order type: *![3\_dc41923c-fc27-4c30-a0d5-ead19903bf9e.png](https://software-help.shiphero.com/hc/article_attachments/5075782802317/3_dc41923c-fc27-4c30-a0d5-ead19903bf9e.png)* 3. Fill in the customer information fields. 4. Select a Profile and the shipping carrier and method for the order. 5. Use the search bar to add products to the order. 6. Click **Save Order**. ![4\_683a2a09-a5d5-4125-b39d-a4d4c20fdd5f.png](https://software-help.shiphero.com/hc/article_attachments/5075782824333/4_683a2a09-a5d5-4125-b39d-a4d4c20fdd5f.png) #### **Create Manual Orders in Bulk** On [app.shiphero.com](https://app.shiphero.com/), navigate to **My Account \> CSV Management**. (If you are a 3PL, complete this in your customer’s ShipHero account.) From the dropdown, select **Orders**. Click **Download Template**. ![5\_d3a53c13-8186-4368-b716-93bb561efccb.png](https://software-help.shiphero.com/hc/article_attachments/5075796854029/5_d3a53c13-8186-4368-b716-93bb561efccb.png) Complete the order template and save the CSV file. Upload the CSV file to ShipHero from the CSV Management page. ![6\_a78f3537-a567-4c80-b756-4f9d41538e21.png](https://software-help.shiphero.com/hc/article_attachments/5075782877709/6_a78f3537-a567-4c80-b756-4f9d41538e21.png) Once the file is uploaded, you will be asked to create a mapping for the file. This allows you to save the specific headings for the future, so next time you upload orders you won’t have to select which columns you want to include in the upload. ![7\_98125291-230f-4c18-a393-1c700fa30299.png](https://software-help.shiphero.com/hc/article_attachments/5075753367821/7_98125291-230f-4c18-a393-1c700fa30299.png) Once the mapping is done, click **Complete**. ![8\_35e97bf2-3ca2-4cc8-8b4e-388d6c99e281.png](https://software-help.shiphero.com/hc/article_attachments/5075773811725/8_35e97bf2-3ca2-4cc8-8b4e-388d6c99e281.png) ShipHero will notify you if it encounters any errors. Click on the **Show errors **button that appears. ![9\_ec371c07-4782-4ded-b696-808e73184238.png](https://software-help.shiphero.com/hc/article_attachments/5075783136269/9_ec371c07-4782-4ded-b696-808e73184238.png) ![10\_aca3355a-d416-482a-a5e8-9cfd9375666b.png](https://software-help.shiphero.com/hc/article_attachments/5075783146253/10_aca3355a-d416-482a-a5e8-9cfd9375666b.png) Click in the gray arrow in the **Load Errors** column to download the file. The reason for the failure to upload will be displayed under the **Failure Reason** column. ![11\_4aa9a669-65f3-4d7b-b387-c559d6b6b7cf.png](https://software-help.shiphero.com/hc/article_attachments/5075773990541/11_4aa9a669-65f3-4d7b-b387-c559d6b6b7cf.png) Once you have corrected the error, try uploading the file again following the process above. You can keep track of the uploaded files and their status on the **CSV management** screen. ![12\_26ca0ecd-5379-469a-aefb-b72ac2b5b0a1.png](https://software-help.shiphero.com/hc/article_attachments/5075753656589/12_26ca0ecd-5379-469a-aefb-b72ac2b5b0a1.png) - [FAQs](https://knowledgebase.fulfillmenthubusa.com/faqs?hsLang=en) - [Troubleshooting](https://knowledgebase.fulfillmenthubusa.com/troubleshooting?hsLang=en) - [General](https://knowledgebase.fulfillmenthubusa.com/general?hsLang=en) - [Reports](https://knowledgebase.fulfillmenthubusa.com/reports?hsLang=en) - [Integrations](https://knowledgebase.fulfillmenthubusa.com/integrations?hsLang=en) - [Return Management](https://knowledgebase.fulfillmenthubusa.com/return-management?hsLang=en) - [Store Integration](https://knowledgebase.fulfillmenthubusa.com/store-integration?hsLang=en) - [Platform User Guides](https://knowledgebase.fulfillmenthubusa.com/platform-user-guides?hsLang=en) - [Inventory Management](https://knowledgebase.fulfillmenthubusa.com/inventory-management?hsLang=en) - [Order Management](https://knowledgebase.fulfillmenthubusa.com/order-management?hsLang=en) [![Chill listening crop-3](https://knowledgebase.fulfillmenthubusa.com/hs-fs/hubfs/FHU_big_scaled-05.png?width=56&height=24&name=FHU_big_scaled-05.png "Chill listening crop-3")](https://fulfillmenthubusa.com) Reach out, if you need more information. 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