Fulfillment Hub USA Guide to the ShipHero Web Dashboard

At Fulfillment Hub USA, we use the ShipHero Web Dashboard to manage purchase orders end-to-end—from vendor creation to receiving and reconciliation.
This guide walks through each section of the Purchase Orders menu and how our teams use it.

Purchase Orders Menu Overview

IMAGE 1 – Purchase Orders menu overview

Screenshot of the ShipHero Web Dashboard showing the Purchase Orders menu and its sub-tabs.

All Purchase Orders

The All Purchase Orders tab is where we review and manage every PO in the system.

From this view you can:

See all existing POs and sort them by Status and Received Status.
Review key details at a glance:
- Vendor
- Total cost of the order
- Creation date
- Expected received date
Create a new purchase order directly from the page.
Upload POs via CSV when we’re importing multiple orders at once.

You can customize and export the data:

Use the Column Visibility tab to choose which fields appear in the table.
Export the current view to CSV or PDF for reporting, sharing, or audits.

Line Items

The Line Items tab lets us drill into the individual products on all POs.

Here you can:

View every line item tied to existing purchase orders.
Filter by:
- Date
- Line item status
- Purchase order status
- Vendor

As with other tabs:

Use Column Visibility to show or hide specific fields.
Export the filtered results to CSV or PDF for more detailed analysis.

Rejected Line Items

The Rejected Line Items tab centralizes items that were not accepted during receiving.

Use this view to:

See a collective list of all products that were rejected (damaged, incorrect, or otherwise not accepted).
Filter by:
- Date
- Purchase order status
- Vendor

These records are created when a product is rejected during the receiving process in ShipHero (Endeavour Web).

You can also:

Adjust Column Visibility to focus on the fields most relevant to your QA or purchasing team.
Export the list to CSV or PDF for vendor discussions, claims, or internal quality tracking.

Change Log

The Change Log tab provides a detailed audit trail for PO-related updates.

ShipHero logs changes such as:

POs being received
Line item status updates
Changes to the overall order status

You can sort or filter by:

Date
Line item status
Purchase order status
Vendor
Warehouse

This view is especially useful for internal audits and for understanding who changed what, and when.

Statuses

The Statuses tab is where we create and manage custom purchase order statuses.

From here you can:

Add new PO statuses that reflect your internal procurement workflow.
Edit existing custom statuses as your process evolves.

Any status created on this page will appear in the Status dropdown on the purchase order itself, so the team can assign the appropriate stage (e.g., Waiting for Approval, In Transit, Awaiting QC).

Vendors

The Vendors tab is where we manage vendor records used on purchase orders.

On this page you can:

Add new vendors (required to create POs in ShipHero).
View and update vendor details:
- Name
- Account number
- Address
- Internal notes
- External notes
Assign products to specific vendors:
- Click View on a vendor.
- Use the search bar to find and link products.

As with other grids:

Use Column Visibility to configure the table layout.
Export vendor data to CSV or PDF for purchasing reports or record-keeping.

Further Resources

For more detail on specific workflows, configuration options, or best practices, refer to:

ShipHero User Guide
Fulfillment Hub USA internal SOPs for purchasing and receiving

These resources together ensure that our teams use the ShipHero Purchase Orders menu consistently and keep inventory, vendors, and inbound stock fully under control.

Fulfillment Hub USA Guide to the ShipHero Web Dashboard – Purchase Orders Menu