Why didn't I receive my email notification?

Sometimes there can be a delay in email delivery depending on how long it takes for the specific sales channel to process and send the notification to the customer. You can find delivery times below:

  • Amazon: 2-hour delivery
  • BigCommerce: 20-minute delivery
  • eBay: 2-hour delivery
  • Etsy: 20-minute delivery
  • Magento: 20-minute delivery
  • Shopify: 20-minute delivery
  • Walmart: 20-minute delivery
  • WooCommerce: 20-minute delivery

What causes a delay?

Most sales channels are built to send large volumes of notifications when required. It means they are designed in a way to handle high load and not fail. Typically, notifications are sent by a process that runs at a set time every day.